Refund & Returns Policy

Refunds and Returns Policy

Last updated: May 13, 2024

Welcome to Kakszi Krisztian’s Coaching Service! We strive to provide you with exceptional coaching and training experiences. We understand that sometimes circumstances change, and you may need to return or seek a refund for your purchase. Below is our policy to guide you through this process.

1. Returns Process:

If you wish to return your coaching service or training, please follow these steps:

  • Contact our customer support team within 14 days of your purchase date.
  • You can reach us via email at [email protected] or by visiting our website and initiating a return request through your account.
  • Provide your order details and reason for the return.
  • Our team will review your request and provide further instructions on returning the service.

2. Eligibility Criteria:

To be eligible for a return, your coaching service or training must meet the following conditions:

  • The return request is made within 14 days of the purchase date.
  • The coaching service or training has not been fully utilized or completed.
  • The service is in its original condition and packaging.

3. Refund Process:

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved:

  • The refund will be processed within 14 days to the original method of payment.
  • Refunds may take some time to reflect in your account depending on your bank or payment provider.

4. Exclusions:

Please note that certain items are not eligible for returns or refunds:

  • Services that have been fully utilized or completed.
  • Products that are customized or personalized specifically for you.
  • Digital products or downloadable content.

5. Customer Responsibilities:

  • It is your responsibility to provide accurate information when initiating a return request.
  • You are responsible for the shipping costs associated with returning the service unless otherwise stated by our customer support team.

6. Contact Information:

For any inquiries or assistance regarding returns and refunds, please contact us:

7. Amendments to Policy:

We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Kakszi Krisztian’s Coaching Service. We appreciate your trust in us and are committed to ensuring your satisfaction with our services. If you have any further questions or concerns, please do not hesitate to contact our customer support team.